Purchase Credits via Bank Transfer

Currency:
You can purchase any number of points through bank transfer. Please ensure that the account you use matches the local currency of your target market.

Transfer:
When performing a bank transfer, the reference code of your B2B account being topped up must be clearly included in the comment/text/description field of bank transfer. Based on this reference code, we will automatically deposit the funds into your corresponding B2B account wallet. 

In addition to the reference code, we recommend that you add other unique internal references (such as date plus amount) to the comment/text/description field as this will make it easier for you to check payment later. Please note that the bank transfer top-up process usually takes 1 to 3 business days to complete.

Escalation:
If your payment status has been completed for more than 3 business days but the payment has not been credited to your B2B wallet, please submit a payment form for escalation. 

Please note:

1. A €5 (or equivalent) fee will apply for transfers without a reference code.
2. The calculation of business days must take into account the business days of both the payment and receiving account's country.
3. For bank transfers made through third-party service providers (such as Payoneer, Worldfirst, etc.), vidaXL may not receive your payer and remarks information. Therefore, we strongly recommend that you use direct bank transfers instead of bank transfers through third-party service providers.

Bank details:

Company	Bank	Bank Address	Ship-to Country	Currency	Account Number	IBAN	BIC/Swift
GRW Trading FZE	HSBC BANK MIDDLE EAST LIMITED	GATE PRECINCT, BUILDING 2, FLOOR 4 DUBAI  Verenigde Arabische Emiraten	France, Greece, Italy, Belgium, Netherlands, Ireland, Portugal, Spain, Germany, Austria, Slovenia, Estonia, Lithuania, Latvia, Luxembourg, Finland, Slovakia, Croatia, Romania, Bulgaria, Hungary, Poland, Czech Republic	EUR	037-589322-117	AE280200000037589322117	BBMEAEAD
			United Arab Emirates	AED	037-589322-001	AE560200000037589322001	BBMEAEAD
			Australia	AUD	037-589322-113	AE390200000037589322113	BBMEAEAD
			Canada	CAD	037-589322-114	AE120200000037589322114	BBMEAEAD
			Switzerland	CHF	037-589322-115	AE820200000037589322115	BBMEAEAD
			Denmark	DKK	037-589322-116	AE550200000037589322116	BBMEAEAD
			United Kingdom	GBP	037-589322-112	AE660200000037589322112	BBMEAEAD
			Japan	JPY	037-589322-118	AE980200000037589322118	BBMEAEAD
			Norway	NOK	037-589322-119	AE710200000037589322119	BBMEAEAD
			Sweden	SEK	037-589322-911	AE270200000037589322911	BBMEAEAD
			United States	USD	037-589322-100	AE020200000037589322100	BBMEAEAD