Notice

 

 

  • Starting from 16 July 2026, we have introduced an annual KYC re-verification process. If your KYC verification is due for renewal, you will receive a reminder email. Please complete the verification within 14 days to avoid account closure.

 

  • Starting from 4 Aug 2026, we have splited the forms to support form and after-sales form. For old tickets, you can still login the old portal to check.

 

  • We would like to inform you that for remote zone, we will update our Australian shipping cost rule on 26 August, 2026. Please click here for up-to-date information on Australian shipping cost rule. If necessary, we also advise that you update the Australian shipping rules in your internal system accordingly.

News

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